COURIER & SHIPPING
We only work with our most trusted courier companies within South Africa, we don't unfortunately deliver outside the borders of South Africa just yet :).
If the value of your order is over R399, the courier is on us!
The shipping fee for orders under R399 is R70.
• Standard Delivery
Our standard delivery across South Africa is usually within 2-3 working days, delays may occur on occasion should the courier services be under strain but we strive to get you your order in record time :).
If you have any questions feel free to contact us directly.
If you have registered as a customer, you will at all times be able to track your order on https://yourlife.shop/a/track.
• Express Same Day Delivery (JHB Only)
Express delivery within 30km from our warehouse, we endeavor to deliver to you within 2-3hrs on the same day. Cut off time for delivery of orders is 15h00 and restricted to packages less than 15kg (Weekdays only). Orders placed after the cut off time will be delivered the following next work day morning. *Please note this is a pilot project on trial.
• Lead Time Deliveries
Some brands/products take a little bit longer with either a 3-5 or 5-7 work day delivery – Nationwide (This is for stock that needs to be collected from our local partners before delivering on to you). Products that have this lead time delivery, all have a notice on the respective product page indicating this. Rest assured that even these products we will endeavor to get to you in record time.
COLLECTIONS - FROM JHB WAREHOUSE
Collections are available by appointment from our Johannesburg Warehouse (Honeydew)
Important!: Does not apply to Lead Time or Pre-orders
Please wait for your collection notification email or phone call before collecting from our warehouse outlet (usually within 30min of order). This is in order to avoid disappointment. If you have paid via bank deposit, orders won't be released until payment has cleared.
Mon - Thurs: 8:00am - 4:00pm
Fridays: 8:00am - 3:00pm
Sat - Sun: Closed
Pre-orders that are placed are based on an approx. ETA which is displayed on each product page, orders require full payment upfront to secure the stock. We will then courier your order to you as soon as the stock arrives.
*Important - We unfortunately cant be held liable for any unforeseen freight delays but will endevour to get your order to you ASAP.