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We are real people who work very hard to make a living, and so when we do part with our money, we want to know that we are getting good quality products from reliable, well-established and trusted brands. Buying something cheap, and then having to re-buy the same article again a few months later can be described as our worst nightmare!
Whilst being discerning in our choice of quality brands, the only justifiable way to represent these brands is by striving to offer excellent customer service as a standard. Yes, even with top brands and the best will-in-the-world things can still go wrong – this is why it is our mission to offer the very highest level of customer service, providing people with exactly the service that we would love to receive if our roles were reversed.
This is something that is earned, either over time or through experience. Yes, we have an affinity for Made in Germany, as we have the same love for brands with long histories, passionate family owned businesses, and some younger brands who have made their mark on the world we live in today. Point is that there is always something extra behind the brand that has won us over, ultimately winning our vote to use their products in our own homes.
5 Star Business Park, Unit 2 Insite Park,
Persimmon Close, Honeydew,